Privacy Policy
Last reviewed: January 2026
About This Policy
The Journal of Community Applied Research (JCAR) is published by Society Ethics Business, a brand of Masters Le Mesurier (International) Pty Ltd (ABN 35 116 254 794) as Trustee for Masters Family Trust (ABN 58 436 692 658). JCAR is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We collect personal information submitted through our forms: paper submissions (author name, contact details, affiliation, ORCID), reviewer applications (name, contact details, expertise, affiliation), and contact enquiries (name, email, message content). We also collect standard server log data including IP addresses and browser information.
How We Use Your Information
We use submitted information to: manage the peer review process; communicate with authors and reviewers; maintain our CRM records in HubSpot; and respond to enquiries. We do not use your information for unsolicited marketing without your consent.
Disclosure
We disclose personal information only to: editors and reviewers involved in processing your submission, on a need-to-know basis; service providers who assist us in operating the journal (such as HubSpot for CRM and form handling), subject to their own privacy commitments; and regulatory bodies where required by law.
HubSpot
JCAR uses HubSpot as its CRM and form handling platform. HubSpot's servers are located in the Asia-Pacific region for this account. HubSpot's privacy policy applies to data stored within that platform and is available at hubspot.com/legal/privacy-policy.
Your Rights
You have the right to access personal information we hold about you, and to request correction of inaccurate information. To make a request, contact us at editors@jcarjournal.org.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our site uses HTTPS encryption for all data in transit.
Cookies
Our site uses cookies for analytics (via HubSpot) and session management. You can control cookie settings through your browser.
Complaints
If you believe we have not handled your personal information appropriately, contact us at editors@jcarjournal.org. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.